在工作中,过于固执己见或顺从别人的意志,都会减弱决策的有效性。面对一个问题,至少有三种可供选择的做法:接受多数人的意见,完全依靠一位专家的建议或者基于个人的知识对问题做出评估。每种选择都有利弊。本文试图显示决策过程中,如何建设性地利用冲突,既尊重别人的意见,又相信自己的直觉和判断。 In the work, too much obedience or obedience to others will weaken the effectiveness of decision-making. Faced with a problem, there are at least three options to choose from: accepting the opinions of the majority, relying entirely on the advice of one expert or assessing the problem based on individual knowledge. Each choice has pros and cons. This article attempts to show how to make constructive use of conflicts in the decision-making process, not only respecting others’ opinions but also believing in their own intuition and judgment.