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2014年“双11”期间,全国各地的邮件量呈爆炸式增长,然而通过全网上下齐心协力、周密部署和精心组织,中国邮政打了一场非常漂亮的大胜仗——记者从集团公司得到的消息称,“双11”期间,中国邮政的寄递类业务量收持续增长,服务质量明显提升,品牌形象更加彰显;全网部署到位、准备充分、措施得力,实现了“两确保一提升”(确保运行质量,确保服务品质,提升客户服务体验)的预期目标,客户体验和社会反响明显改善。人
During the “Double 11” in 2014, the volume of mail throughout the country exploded. However, China Post played a very beautiful victory through concerted efforts, thorough deployment and careful organization all over the world. - From the group The company received the message that during the “double-11” period, the delivery volume of China Post’s postage business continued to grow, the quality of service was significantly improved, and the brand image was even more demonstrated. The entire network was in place, fully equipped and effective measures were taken to achieve a " The two objectives of ensuring the quality of service, ensuring the quality of service, improving the customer service experience, and improving customer experience and social repercussions have been significantly improved. people