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按ISO9000族标准的要求,建立一个健全、完善的质量体系是企业质量管理与国际惯例接轨,走质量效益型企业发展之路的长期任务。取得质量认证证书,仅仅是建立并运行质量体系的第一步。社会主义市场经济的不断深入和发展,交通运输市场的激烈竞争,顾客、社会越来越高的期望和企业自身发展的要求,使健全、完善、改进、优化质量体系成为企业的一项重要任务。 作为全国港口企业中第一家取得第三方认证注册的企业,我们在取得认证证书后的一年中,以“满足标准,符合实际,贴近用户”为准则,在持续不断地优化和完善公司形成文件的质量体系的道路上作了进一步的探索,为港口发展奠定了坚实的基础。在此,仅结合一年来的探索和实践,再谈一下我们的认识和体会。 一、在质量体系的框架上,将原质量手册和程序文件两个层次合为一体;简化不必要的重复内容,使整个质量体系的线条更加简洁、清晰,易于贯彻执行。
According to the requirements of ISO9000 standard, establishing a sound and perfect quality system is a long-term task of integrating the quality management of an enterprise with international practice and taking the road of developing a quality and efficiency enterprise. Obtaining a quality certificate is only the first step toward establishing and operating a quality system. The continuous deepening and development of the socialist market economy, the fierce competition in the transportation market, the ever-increasing expectations of customers and the society and the requirements of the enterprise’s own development make it an important task for the enterprise to improve, perfect and improve its quality system . As the first enterprise in the port enterprises in China that has obtained the registration of third-party certification, during the year after we obtained the certification, we have been continuously optimizing and perfecting the company based on the criteria of “meeting the standards, conforming to the actual conditions and being close to the users” Document quality system on the road made further exploration for the port development has laid a solid foundation. Here, we should only talk about our understanding and experience with the exploration and practice of the past year. First, in the framework of the quality system, the original quality manual and the procedure document are combined into two levels; the unnecessary duplicates are simplified so that the lines of the entire quality system are more concise, clear and easy to implement.