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概述开展数字参考咨询工作的意义及国内外数字参考咨询服务的发展现状,探讨高校图书馆数字参考服务模式,提出建立高校图书馆数字参考咨询工作框架的设想。
This paper summarizes the significance of carrying out digital reference work and the status quo of digital reference services both at home and abroad, discusses the digital reference service model of university libraries and proposes the idea of establishing a digital reference service framework for university libraries.