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信息服务是机构或系统将搜集到的信息经过加工、处理后利用各种手段和方式为社会或本机构内部提供信息产品和服务,满足信息需求的一种有组织的活动。随着网络技术的迅速发展和普及,图书馆事业面临着挑战和革命,图书馆的信息服务工作也同时需要以新的模式和内容来适应这一新的形势。一、创新服务理念,转变思想意识。 1、树立以市场为导向的服务理念。图书馆是信息的集散地,是信息社会服务中心,必须打破计划经济条件下信息服务的思维定式,拓宽图书馆的信息服务领域,可借鉴现代企业管理模式,改革图书馆信息服务机构的管理体制,明确责、权、利,以企业化或企业化动作方
Information service is an organized activity that the agency or system will process the collected information and use various means and methods to provide information products and services to the society or the internal organization to meet the information needs. With the rapid development and popularization of network technology, the library undertakes the challenge and revolution, and the information service of the library also needs new mode and content to adapt to this new situation at the same time. First, innovative service concept, change the ideology. 1, establish a market-oriented service concept. Library is the distributing center of information, the service center of information society, it is necessary to break the thinking mode of information service under the condition of planned economy and broaden the field of library information service. It can learn from the modern enterprise management mode, reform the management system of library information service institution, Clear responsibility, rights and interests, to corporate or entrepreneurial action side