国家工商总局3月发布的《“十二五”时期消费者权益保护工作规划》提出,要着力保障和改善民生,着力改善消费环境,着力维护社会和谐稳定;“十二五”时期消费者权益保护的目标是:更新消费维权工作理念,实现消费维权“关口”前移;完善流通领域商品质量监管手段和措施,加大商品质量监管力度;规范服务行业消费 State Administration for Industry and Commerce released in March “” “Period ” period “consumer rights protection work plan ” put forward, should strive to protect and improve the livelihood of the people, strive to improve the consumption environment, efforts to maintain social harmony and stability; “ The objectives of the protection of consumers’ rights during the period are as follows: updating the working concept of consumer rights protection, realizing the safeguard of consumer rights ”gateway "; improving the means and measures of product quality supervision in the circulation field, increasing the supervision of the quality of goods;