论文部分内容阅读
智能特服服务监测器抚州地区邮电局江勤华随着邮电部门的特服业务不断增多，相应的特种服务台不断出现。这些服务台的服务质量直接影响着邮电信誉，关系到邮电企业的让会效益和经济效益，服务质量的提高有助于今后业务的开展。考核服务台的服务质量主要指标是逾限率，所谓...
Smart Service Service Monitor Fuzhou regional post office Jiang Qinhua With the specialization of the post and telecommunications services sector continues to increase, the corresponding special service desk continue to appear. The service quality of these service desks has a direct impact on the reputation of postal services. It has a bearing on the benefits and economic benefits of postal and telecommunications enterprises. The improvement of service quality is conducive to future business development. The main indicator of the service quality of the service desk is the over-limit rate, so-called ...