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随着电信业务的不断丰富以及客户个性化服务问题的提出,按照单独的电信业务进行单一的销售、计费的方式已经远远无法满足多业务交叉、打包销售、灵活计费的要求。我们参考eTOM框架的产品定义,实现了产品包—产品—业务层次化的产品模型,可满足运营支撑系统对基于IP多业务的支持和客户个性化定制的需求。
With the continuous enrichment of telecommunication services and the issue of personalized service of customers, the way of single sales and billing according to the separate telecommunication services is far from satisfying the requirements of multi-service cross-connection, package sales and flexible charging. With reference to the product definition of the eTOM framework, we implemented a product-product-business layered product model to meet the operational support system’s requirements for IP-based multi-service support and customer customization.