论文部分内容阅读
比较分析了基于能力成熟度的知识管理成熟度模型(CMM-Based KMMM)、非基于能力成熟度的知识管理成熟度模型(Non-CMM-Based KMMM)和通用知识管理成熟度模型(G-KMMM)在成熟度等级、等级特征与关键流程领域的异同,发现上述三类知识管理成熟度模型在模型基础、模型结构上是相同的,但在关键流程领域要素、评价方法、应用现状与趋势上是不同的。通用知识管理成熟度模型尽管是很全面和实用的,但仍需在实践中进一步验证与完善。
This paper compares and analyzes CMM-Based KMMM, Non-CMM-Based KMMM and G-KMMM based on Capability Maturity, ) The similarities and differences between maturity level, grade characteristics and key process areas found that the above three types of knowledge management maturity model are the same in model foundation and model structure. However, in the key process field elements, evaluation methods, application status and trends Is different. Although the maturity model of the general knowledge management is very comprehensive and practical, it still needs to be further verified and perfected in practice.