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在社会转型期的中国,越来越多的危机事件依托新媒体作为发展演化的重要媒介,甚至引发现实行动。本文在阐释危机事件中网络舆情的基本内涵和表现特征的基础上,勾勒危机事件中网络舆情的发展、演变路径,并根据其发展阶段和演变规律提出应对和化解的对策。
In a society in transition in China, more and more crises rely on new media as an important medium for the development and evolution and even lead to real actions. Based on the explanation of the basic connotation and characteristics of cyberpublic opinion in crisis events, this article sketches the development and evolution path of cyberpublic opinion in crisis events, and puts forward some countermeasures to deal with and resolve them according to its development stage and evolution law.