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面对纷繁的客户信息,还要保证工作井井有条,汽车售后人员该如何应对?主流车和豪华车品牌之间的总体售后服务满意度差距缩小——这是J.D.Power 2014年中国售后服务满意度调查的最新结果。售后服务已经成为所有汽车品牌提升竞争力的重要抓手。汽车经销商管理系统D M S(Dealer Management System)作为4S经销店日常运营管理的一大利器,在庞大的销售网络管理中,正在扮演着越发重要的角色。DMS系统能让经销商及时掌握市场变化、提高信息交流的时效性、压缩中间运营成本、减少资源浪费,最
In the face of numerous customer information, but also to ensure that work in perfect order, the car sales staff how to deal with? Mainstream car and luxury car brand overall satisfaction between the service gap narrowed - This is the JDPower 2014 China service satisfaction survey The latest results. After-sales service has become an important starting point for all car brands to enhance their competitiveness. Dealer Management System DM S (Dealer Management System) as a 4S dealership day-to-day operation and management of a large weapon in the sales network management, is playing an increasingly important role. DMS system allows dealers to grasp the market changes in a timely manner, improve the timeliness of information exchange, reduce intermediate operating costs, reduce waste of resources, the most