一、“服人”的艺术这里谈的是领导者以什么来控制组织。因为,如果领导者不能服人,就难以调动人的积极性,艺术再高也是枉然。俗话说:“服人者,德服为上,才服为中,力服为下。”可见,就领导者个人来说,他可以力,以才,以德来控制组织。而我认为,三者兼之,才称得上优秀领导者,才能真正令人臣服。“以力”,就是依靠暴力、压力、权力等强制他人服从自己的意志。美国汽车工业的创始人福特,曾用枪杆子对付工人,是以暴力。早期资本家依靠饥饿的压力、产业后备军的存在强制工人服从管制。这样的手段目前很难奏效了。那么权力呢?权力是由组织内部金字塔式的等级制度产生的,谁 I. The art of “obeying people” is talking about what the leaders use to control the organization. Because if the leader can’t obey people, it’s difficult to mobilize people’s enthusiasm, and the art is even higher. As the saying goes: “Consume the person, the German service is the only service before the service, and the service is the next.” It can be seen that for the leader himself, he can control the organization with his talent and virtue. And I think that the combination of the three can only be called a good leader. “Using force” means relying on violence, pressure, power, etc. to force others to obey their own will. Ford, the founder of the American automobile industry, used guns to deal with workers and was violent. Early capitalists depended on the pressure of hunger and the existence of an industry reserve army to force workers to obey the regulations. This method is currently difficult to work. What about power? Power is generated by the internal pyramidal hierarchy of the organization.