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目的了解福建省流动人口肺结核患者治疗管理措施及患者满意度。方法选择13个全球基金流动人口结核病防治项目地区2011年8月前登记并完成全程治疗的患者,进行调查与分析。结果调查的258例患者中,有人督导服药占82.6%,认为了解肺结核知识对其坚持服药有影响占62.8%,能承担治疗全部费用占33.0%,认为补助对完成治疗很有帮助占56.3%。对接诊服务态度、就诊流程的方便性、对医生介绍的知识及免费政策满意者分别占73.2%,60.9%、64.3%和53.1%,有34.5%对上述4项均满意。有人督导服药、认为了解肺结核知识对坚持服药有影响、能承担治疗全部费用和得到补助对其完成疗程有帮助的患者,其满意度相对较高。结论应进一步积极落实现代结核病控制策略,并努力探索解决患者经济负担的途径和方法。
Objective To understand the management and patient satisfaction of patients with pulmonary tuberculosis in floating population in Fujian Province. Methods Thirteen Global Fund Floating Population Tuberculosis Control and Prevention Project Areas were enrolled and completed the full treatment of patients by August 2011 for investigation and analysis. Results Of the 258 patients surveyed, 82.6% of them were supervising their medication, 62.8% of them knew TB knowledge, 33.0% of them could afford the treatment, and 56.3% thought they could help to complete the treatment. The attitudes towards consultation service, the convenience of the visiting procedure, and 73.2%, 60.9%, 64.3% and 53.1% respectively of the doctors’ knowledge and free policy satisfaction, and 34.5% of them were satisfied with the above four items. Some people supervise the taking of medicines and believe that knowing TB knowledge has an impact on insisting on taking medications, being able to bear the full costs of treatment and receiving subsidies, and patients who are helpful in completing their medications, have a relatively high degree of satisfaction. Conclusion It is necessary to further actively implement the modern TB control strategies and make efforts to explore ways and means to solve the economic burden of patients.