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现代管理者每天都要应酬各式各样的人及处理繁琐的事务。所以,大多数管理者都希望在有限的时间内完成更多的工作,提高工作效率。根据彼德·杜鲁克(Peter Diucker)的看法,效率(Efficiency)就是要在最短的时间内完成及办妥要做的工作。但更重要的是效能(Effctiveness),也就是处理适当的工作,例如厘订适当的目标,采取适当的方法去完成,在时间与环境的既定条件下做适当与应做的事情等。但管理者大多是“日理万机”,面对一大难与一连串的工作事项,要进行时间管理,实非易事。管理者除了要认识自己的工作性质及个人特点外,还要懂得分辨浪费时间的因素,予以改善及消除。
Modern managers day-to-day with all kinds of people and deal with complicated matters. Therefore, most managers want to do more work within a limited time to improve work efficiency. According to Peter Diucker, Efficiency is about getting things done and getting the job done in the shortest amount of time. But more importantly, Effctiveness, that is, appropriate work, such as setting appropriate goals and adopting appropriate methods to do what is right and what should be done under established conditions of time and environment. However, most managers are “on a daily basis”. In the face of a dilemma and a series of work items, time management is not easy. In addition to recognizing the nature of their work and personal characteristics, managers also need to know how to distinguish the factors that waste time and improve and eliminate them.