酒店员工的边缘化问题已经越来越得到酒店管理者的重视。通过对酒店边缘员工的分析和原因的归总,可以从人本管理的角度来提出相应的防治策略,从而可以有效应对酒店员工的边缘化,采取人性化的措施、有效内化边缘员工。 The issue of hotel workers’ marginalization has gained more and more attention from hotel managers. By analyzing and summarizing the reasons of staffs at the edge of the hotel, we can put forward the corresponding prevention and control strategies from the perspective of people-oriented management so that we can effectively deal with the marginalization of hotel employees and adopt humane measures to effectively internalize the staff.