为了适应人们现代生活快节奏的需要及不同层次社区人群对卫生保健知识的需求,我院1995年底成立了社区医疗服务中心,1996年1月正式对外服务。1996年1月～1999年8月,共接听就医指南热线咨询电话98921人次,电话预约挂号20045人次,家庭特需服务9800人次,健康讲座86人次,为藏族同胞? In order to meet the needs of people’s fast-paced life and the needs of different levels of community groups for health care knowledge, the hospital set up a community medical service center at the end of 1995, and officially served in January 1996. From January 1996 to August 1999, a total of 98,921 medical consultation hotline telephone calls were received, 24,005 telephone bookings were registered, 9800 special services were required for families, and 86 health talks were for Tibetan compatriots.