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一、六必知 1.质量波动原因必须知道; 2.职工思想心态必须知道; 3.职工社会活动必须知道; 4.职工兴趣爱好必须知道; 5.职工家庭状况必须知道; 6.职工疑虑苦闷必须知道。 二、六必谈 1.职工情绪低落必须谈话; 2.职工出现异常必须谈话; 3.职工出现违纪必须谈话: 4.职工出现失误必须谈话:
First, the six must know 1. The reasons for the quality fluctuations must know; 2. The ideological mentality of workers must know; 3. Workers must know the social activities; 4. Interests and interests of workers must know; 5. Workers and family conditions must know; Must know. Second, the six must talk 1. Workers must talk low mood; 2. Workers must talk abnormalities; 3. Workers must be discouraged talk: 4. Staff mistakes must be talked: