《电视机延保服务实施规范》日前由中国电子视像行业协会颁布实施,这是国内首部针对电视机产品制定的延保服务规范。目前,我国延保维修服务大多是由与延保销售商签约的第三方服务机构提供,而消费者往往误以为是由原生产厂家提供的,再加之相关规范的缺失和一些缺乏资质的企业混入这一领域,近年来相关的消费者投诉日益增多,损害了消费者和生产者的合法权益。因此,该规范规定了电视机延保服务供应企业的相关责任。据介绍,《电视机延保服务实施规范》主要规定了电视机延保供应企业在设计延保业务时,必须与产品生产者签订备件供应、技术支持等服务支持性合作协议,并预先储备与所销售延保产品的类别型号维修与服务保障期相应的品种、 “TV extension service implementation of the Code” recently promulgated by the China Video Industry Association, which is the first extension for the television products developed service specifications. At present, most of China’s extended warranty service is provided by third-party service agencies contracted by the extended warranty sellers, and consumers often mistakenly believe that they are provided by the original manufacturer, coupled with the lack of relevant norms and the mixing of some lacking qualified enterprises In this area, related consumer complaints have been increasing in recent years, damaging the legitimate rights and interests of consumers and producers. Therefore, the code stipulates the related responsibility of the service provider of television extended warranty service. According to reports, “TV extension service implementation of the Code,” the main provisions of the TV extension of the insurance business in the design of extended business, must sign with the product manufacturers spare parts supply, technical support and other services supportive cooperation agreement and pre-reserve and The types of products sold by the extension of the warranty model and maintenance of the corresponding species,