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随着我国改革开放的不断深入,宾馆成为第三产业在近几年得到迅猛发展。继市场经济体制逐步确立后,旅游饭店、宾馆的经营逐渐进入竞争市场。宾馆业已从宾馆的硬件建设转到加强宾馆内部管理的软件建设上;从以往宾馆完成一般政治接待任务转为追求效益为主的经营管理上。宾馆管理的好坏,员工素质的高低,直接影响着我国旅游业的发展,也影响着改革开放的深入,关系到宾馆本身的存亡。因此,宾馆业要提高经
With the deepening of China’s reform and opening up, the hotel has become the tertiary industry in recent years has been rapid development. Following the gradual establishment of the market economy system, tourist hotels and guesthouses gradually entered the competitive market. Hotels have been from the hotel’s hardware construction to strengthen the hotel’s internal management of software construction; from the past hotels to complete the general political reception tasks to the pursuit of efficiency-based management. Hotel management is good or bad, the level of staff quality, a direct impact on the development of China’s tourism industry, but also affect the depth of reform and opening up, related to the survival of the hotel itself. Therefore, the hotel industry to improve the economy