客户每次和公司或品牌的接触,他们都会经历一种体验。不幸的是,客户的体验之中经常会有一些时间花在等待上,如:等待服务、等待新产品的推出、等待交易完成、等待产品准备好、 Each time a client comes into contact with a company or brand, they all experience an experience. Unfortunately, there is often some time spent waiting in the customer experience, such as waiting for service, waiting for the launch of a new product, waiting for the transaction to complete, waiting for the product to be ready,