现代企业的十大管理趋势一、对品质的执着品质改变了商业竞争的本质，决定了企业要如何制造产品或提供服务。品质也发挥了等化的力量：让小企业和机会与不能迅速行动的大企业，一较长短。但是，还有两个最基本问题，必须正视：到底谁来定义品质？（正确答案：顾客）什么是... Top Ten Management Trends of Modern Enterprises I. The persistent quality of quality has changed the nature of commercial competition and determined how companies must manufacture products or provide services. Quality has also exerted its power of equalization: it has made small businesses and opportunities short-term and large companies that cannot act quickly. However, there are two basic issues that must be addressed: Who defines quality? (correct answer: customer) What is...