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技术服务工作是产品在使用过程中质量保证的重要内容。从用户的心理分析,如果产品质量相仿,价格接近,用户总是挑选购买售后服务周到的厂家的产品,以解决一旦发生故障时要维修的后顾之忧。所以,良好的服务工作又可在一定程度上弥补产品质量的某些不足。技术服务是企业质量管理由内部引向外部的延续,是企业质量管理的重要环节。运用科学的、合理的组织方式,进行有效管理,为用户提供方便、快
Technical service work is an important part of product quality assurance during use. From the user’s psychological analysis, if the product quality is similar, the price is close, the user always chooses to purchase the products of the after-sales service and thoughtful manufacturers to solve the worries of maintenance in the event of failure. Therefore, good service work can, to some extent, make up for some deficiencies in product quality. Technical service is the continuation of enterprise quality management from internal to external, and it is an important part of enterprise quality management. Use scientific and reasonable organizational methods to conduct effective management and provide users with convenience and speed