医患沟通不良是医疗安全不良事件频发的重要原因之一。良好的医患沟通对保障医疗安全有重要作用。为保障医疗安全,实现医患良好沟通的途径包括:增强专业技术能力,恰当地与患者沟通;理解与尊重患者,建立良好的医患关系;具备良好的人文素养和语言沟通艺术,引领对不同风格患者的人文关怀,达成有效沟通;建立制度保障,规范医患沟通;维护患者的合法权利,不越医疗执业红线。 Poor communication between doctors and patients is one of the important reasons for frequent medical safety adverse events. Good doctor-patient communication plays an important role in ensuring medical safety. To ensure medical safety, good communication between doctors and patients can be achieved by: enhancing professional and technical capabilities, properly communicating with patients, understanding and respecting patients, establishing good doctor-patient relationship, good humanistic literacy and language communication skills, Style of patient care, to achieve effective communication; the establishment of system security, regulate communication between doctors and patients; safeguard the patient’s legal rights, not more than the medical practice of the red line.