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完全信息服务指由一家电信运营商对一户家庭提供包括固定电话、移动电话、宽带网络连接、移动上网服务等在内的全部信息服务,其特点在于针对家庭用户群和提供“一站式”解决方案。将各项电信业务分开来看,每一项业务都对应一个目标客户群。固定电话与宽带网络对应家庭用户,移动电话、移动上网等则对应个人用户。完全信息服务作为各种电信业务的整合,以多项电信业务对应家庭用户,实现“一家公司、一次办理、一个账号、完全服务。”
Complete information services refer to the provision by a telecommunications operator of a single family of all information services, including fixed-line telephones, mobile telephones, broadband Internet connections and mobile Internet services, which are characterized by a one-stop shop for home users and a one- “solution. Separate the telecommunications business, each business corresponds to a target customer base. Fixed-line and broadband networks correspond to home users, mobile phones, mobile Internet access, etc. Corresponding to individual users. Complete information services as a variety of telecom services integration, with a number of telecommunications business corresponding to home users, to achieve ”a company, once, an account, full service."