俗话说:出门看天色,进门看脸色。如今,客户一走进启东市邮电局人民路支局营业大厅,好似走进了一个温馨的世界。昔日“生冷硬、不理不睬”的感觉已不复存在。与客户直接的有关咨询、维修、缴费等业务全部推向前台,过去那种让客户“跑、等、磨”以及这个门进、那个门出地办手续的现象已很难见到,为客户提供全面、全方位、全过程的服务已成为邮电员工的自觉行动。 启东市邮电局人民路支局改革营业柜台,全面推行统一着装、适时站立迎送等规范服务,在百万启东市民中树立了启东邮电的新形象。 变高柜台为矮柜台 As the saying goes: go out to see the weather, go look at his face. Now, as soon as the client enters the business hall of Renmin Road Branch of Qidong Post and Telecommunications Bureau, it seems to have entered a warm world. The old feeling of “being hard-hearted and ignoring it” no longer exists. Directly with the customer consulting, maintenance, payment and other business all to the foreground, the past that allows customers to “run, and so on,” and the door, the door out of the ground to run the phenomenon has been very difficult to see, for customers To provide a comprehensive, all-round, the whole process of service has become a post and telecommunications staff’s voluntary actions. Qidong Post and Telecommunications Bureau Renmin Road Branch of the reform of business counters, the full implementation of uniform dress, timely delivery and other standard services, set up a Qidong Post and Telecommunications in the new image of Qidong. High counters for the short counter