用笔记本,关键是用它的移动性。可是你有没有想过,出门在外,尤其是出差在外地,随身带的笔记本突然出现问题了怎么办?康柏的快速服务计划承诺,4个小时就可解决问题。据康柏中国区客户服务与支持部总监梅伯伦先生介绍,从6月1日起,康柏对其笔记本产品的部分机型提供4小时快速维修服务。具体内容是指:针对不同的用户需求,将笔记本的维修期限分为5天、1天和4小时,在笔记本短期内不可能被修复的情况下,康柏还可向用户提供备机以供用户急需。凡是在3年质保期内的用户,只需出具相关证明,都可享受该服务。 4小时的快速服务在国内还是首家推出,即使在美国,康柏也不过是1年前才开始实施的。那 With a laptop, the key is to use it for mobility. But have you ever thought away from home, especially on a business trip in the field, carrying a sudden problem with the laptop how to do? Compaq’s fast service plan promised four hours to solve the problem. According to Canberra, Director of Customer Service and Support at Compaq in China, from June 1, Compaq provided 4-hour rapid repair service for some models of its notebooks. Specifically refers to: for different user needs, the laptop repair period is divided into 5 days, 1 day and 4 hours, the laptop can not be repaired in the short term circumstances, Compaq can also provide users with spare parts for User urgently needed. All 3-year warranty period, users, simply issued by the relevant certificates, can enjoy the service. 4 hours of rapid service is still the first in China, even in the United States, Compaq was only a year ago began. that