一位朋友在日本一家中国人开的餐馆点了一份汤。一会儿,服务生将一大盆汤放在他眼前并理直气壮地说:“你没说要一小碗呀!”后来,他又到一家日本人开的料理店,要了一份同样的汤,也没有说是一大盆还是一小碗,服务生给他端来一小碗汤,并说:“如果不够,可以再来一碗。”再后来,他每次去日本,都要到那家日本人开的料理店用餐,包括喝他感兴趣的汤。同样是卖一份汤,第一家店的店员真的是为自己的企业着想,在一次交易中给企业带来更多的利润。而第二家店的店员,是在为顾客着想,顾客需 A friend ordered a soup at a Japanese-owned restaurant. For a while, the waiter put a large bowl of soup in front of him and confidently said: “You did not say a small bowl it!” Later, he went to a Japanese restaurant opened, to the same Soup, nor a big bowl or a small bowl, the waiter brought him a small bowl of soup and said: “If not enough, you can come back to a bowl.” "Then, every time he went to Japan, Dine at the Japanese restaurant, including the soup that he is interested in. Also selling a soup, the first store clerk really for their own sake, in a transaction to bring more profits to the enterprise. The second store clerk, is for the sake of customers, customers need