不论人们承认与否,追求病人满意已成为当今医疗市场的新理念。 近年来,随着医疗保健制度的改革,多种医疗体制的激烈竞争,病人选择医疗机构的空间将进一步扩大,医疗保健需求呈现多样化、多层次的态势,于是医患共同演绎一个“新市场”概念。病人既成为服务对象,又是竞争对象。 Whether people admit it or not, pursuing patient satisfaction has become a new concept in today’s medical market. In recent years, with the reform of the health care system and the fierce competition in various medical systems, the space for patients to choose medical institutions will further expand, and the medical and health care needs will be diversified and multi-level. Therefore, doctors and patients will jointly interpret a new market. "concept. The patient becomes both a service object and a competing object.