随着医学模式的改变及心理学、行为学、社会学研究的不断深入 ,非言语信号已在人际交往中起着重要作用。非言语信号通过表情、目光、手势、仪表和姿势等载体来完成信息、情感的交流与沟通 ,并贯穿于医疗服务工作的每一个环节。一、运用非言语信号的做法(一 )运用非言语信号 ,重 With the change of medical model and the continuous deepening of psychology, behavior, and sociology research, non-verbal signals have played an important role in interpersonal communication. Non-verbal signals complete information and emotional communication and communication through expressions, eyes, gestures, instruments, and postures, and permeate every link of medical service work. First, the use of non-verbal signals (a) using non-verbal signals, weight