在沈阳市国税局铁西分局办税大厅,来办税的无论是新老企业的会计,还是新老个体业户老板,一提起季岩,都夸赞她是“纳税人的真心朋友”。去年,这位35岁的户籍科副科长被市政府命名为“优质服务标兵”。 1996年7月,分局率先在全市国税系统推行“税收服务承诺制”。为了使“承诺制”落实于户籍窗口,她提出了在办税大厅设立“值班科长窗口”,给自己增加工作量,得到了分局领导的支持。她同科长每日早来晚走,在大厅 In Shenyang City IRS Tiexi branch tax hall to do taxes both the old and new business accounting, or the new and old self-employed business owner, mentioning the rock, all praised her as “a true friend of taxpayers.” Last year, the 35-year-old deputy chief of household registration was named “Quality Service Model” by the city government. July 1996, the first branch in the city tax system to implement the “tax service commitment system.” In order to make “promised system” implemented in the household registration window, she proposed to set up a “supervisory office manager window” in the tax hall to increase her workload and obtain the support of the sub-bureau leadership. She walked early with the section chief daily in the lobby