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０３４病人满意度调查受到关注［英］／ＢｅｒｇｍａｎＲ／／Ｈ＆ＨＮ．－１９９４，Ｄｅｃ５．－６８衣阿华州一所慈善医院急诊部由于候诊时间长，护士对重病人漫不经心，引起患者不满。经过病人满意度调查，医院提出了改进措施，提高了病人的满意度和员工的士气。急诊部...
034 Patient Satisfaction Survey was Concerned [English]/BergmanR//H&HN. -1994,Dec5. -68 The emergency department of a charity hospital in Iowa State has long waiting times. The nurse carelessly treats serious patients and causes dissatisfaction. After the patient satisfaction survey, the hospital proposed improvement measures to improve patient satisfaction and employee morale. Emergency department...