买与卖,人生一辈子的功课,商品社会的永恒主题。从楼下拐角的小杂货店到繁华地带的大商厦,商业零售业应该是社会生产各环节中与人们接触时间最长关系最密切的链条了。 走进这个传统的领域,不由得感叹走进了一个有意思的地方。有意思之一是,遇到的几乎个个是“明白人”:分店店长谈起对信息系统的需求头头是道,采购经理曾经用C语言 编过几万行程序,董事长干脆就是系统科学出身的博士后。谈商业他们自然是行家,说起信息系统的应用也让人感觉不到沟通的障碍。 有意思之二是,几乎所有生产都是通过零售这个最终环节实现消费功能的,因此零售业前有以千万计的消费群,后有以千万计的供应商和商品。经营零售业尤其是连锁零售业真是一门极需精细、严密组织的学问,其精细甚至到一小包调味料这种单品的进销调存。如此人力所不能替代的复杂管理决定了信息系统在这个领域具有高出一般人想像的作用和地位,这一点着实令我们兴奋。 有意思之三,零售业的竞争历史之久与竞争之激烈在诸行业中也居领先位置。大商场低迷的局势还没有丝毫转好的迹象,竞争的烽火又燃烧到连锁超市这块刚被人们看好的土壤上。“美系”、“日系”、“法系”、“德系”……抢滩中国市场的世界连锁零售业巨头个个来者不善。备受竞争压力的零售业者已经 Buy and sell, life-long homework, the eternal theme of the commodity society. From the small grocery store at the corner downstairs to the large commercial buildings in the downtown area, commercial retail should be the chain that has the longest contact with people in all stages of social production. Into this traditional area, can not help but sigh into a interesting place. One of the interesting things is that almost all of the people who meet are “plain people”: the store manager talked about the demand for information systems in the first place, and the purchasing manager had compiled tens of thousands of programs in C language. The chairman of the board was simply a system science background Postdoctoral Talk about business They are naturally experts, talking about the application of information systems also make people feel the barriers to communication. It is interesting to note that almost all of the production is achieved through the final stage of retail consumption. Therefore, there are tens of millions of consumer groups in the retail industry before the tens of millions of suppliers and commodities. Operating the retail industry, especially the retail chains, is a very sophisticated and closely-knit group of scholars whose sophistication is that even a small bag of seasoning is used for the purchase and sale of such items. It is really exciting that the complicated management so irreplaceable by manpower determines the role and position of information systems in this area beyond the imagination of the average person. The third interesting point is that the long history of competition in the retail industry and the keen competition have also led the way in various industries. The downturn in big shopping malls has yet to turn for the better. The competitive flames have also burned to the newly-favored soil of the supermarket chain. “American Department”, “Japanese Department”, “Law Department”, “German Department” ... ... The world’s leading retail giant landing the Chinese market all come from poor. The competitive retailers already have