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去年9月20日国务院通过的《中华人民共和国电信条例》,对保护消费者权益作出了明确的规定。 第一章《总则》第四条规定:“电信业务经营者应当依法经营,遵守商业道德,接受依法实施的监督检查。” 第三章《电信服务》第三十四条规定:“电信业务经营者应当为电信用户交费和查询提供方便。电信用
The Telecommunication Regulations of the People’s Republic of China passed by the State Council on September 20 last year made clear stipulations on the protection of the rights and interests of consumers. Chapter IV “General Provisions” Article IV: “Telecommunications operators should operate in accordance with the law, comply with business ethics, accept the supervision and inspection according to law.” Chapter III of “Telecommunications Services” Article 34 provides: "Telecommunications business operations Should be for the telecommunications users to pay and query to provide convenience