长风皮鞋商店,是一家专营各类男女皮鞋的小型商店,现有职工16人,其中青年占一半。近两年来,长风皮鞋店的营业员同志们针对十年动乱后社会风气和服务水平、服务质量下降这一情况,以自己的实践摸索怎样做一个“五讲四美”营业员 Changfeng shoe store, is a small shop specializing in all kinds of men and women shoes, the existing staff of 16 people, of which half young people. In the past two years, salespeople in Changfeng Leather Shoes store have tried their best to find out how to make a “five leagues and four salespersons” in view of the social ethos and service level after 10 years of turmoil and the deterioration of service quality.