医院文化通常是由医院的精神文化、制度文化、行为文化和物质文化四个层次构成,内容涉及医院建设的方方面面,是一项科学而完整的系统工程,它是医院的灵魂,是现代医院管理的新趋势和新发展,也是现代医院管理理论体系中的一个重要组成部分,同时,它还是服务经营管理者的一种宣言, Hospital culture is usually composed of the four levels of the hospital’s spiritual culture, institutional culture, behavioral culture and material culture. It covers all aspects of hospital construction and is a scientific and complete system engineering. It is the soul of the hospital and is the modern hospital management. The new trend and new development are also an important part of the modern hospital management theory system. At the same time, it is also a manifesto for service managers.