在改革开放中,有的同志提出如何对待邮电企业经营的问题。对这个问题,中央对邮电工作的指示很明确,“邮电工作必须首先着眼于社会效益,在这个前提下加强经营管理,努力提高自身的经济效益。”问题的关键,不是要不要加强企业的经营,而是如何正确处理经营与用户、服务、质量的关系。首先要明确既是企业,就要讲经营,管经营,把经营搞好。但同时应明确的是,企业的经营必须建立在为社会为用户提供优质高效服务的基础上,没有用户,服务不好,质量低劣,就搞不好经营。尤其是通信企业,特别是电信通信企业的一个突出特点是,没有用户就没有产品,这是由于通信企业的生产过程与用户的消费过程是同时发生的。因此,决定了 During the reform and opening up, some comrades put forward the question of how to deal with the postal and telecommunications enterprises. On this issue, the Central Government’s directive on post and telecommunications work is very clear: “Post and telecommunications work must first focus on social benefits, strengthen management and administration under this premise, and strive to improve its own economic efficiency.” The crux of the issue is not whether to strengthen the operation of enterprises , But how to correctly handle the relationship between management and users, service and quality. First of all, it is necessary to make it clear that enterprises are not only enterprises but management and management. However, at the same time, it should be made clear that the operation of enterprises must be based on the provision of quality and efficient services to users for the society. Without users, poor services and poor quality, they should not manage well. In particular, a prominent feature of telecom enterprises, especially telecom enterprises, is that there is no product without users. This is due to the fact that the production process of telecom enterprises occurs simultaneously with the consumer’s consumption process. So decided