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随着金融消费从单一的银行存取款不断向支付、理财、融资、投资等一体化交易延伸的同时,金融消费者的权益侵害问题日益突出。有效保护金融消费者的权益对于化解金融业务纠纷,消除潜在金融风险,维护金融稳定具有重要的现实意义和深远的历史意义。本为以平凉市为例,对欠发达地区金融消费者权益保护的现状进行了深入调查与分析,并提出有效保护金融消费者权益的相关建议。
As the financial consumer deposits and withdrawals from a single bank continue to extend to such integrated transactions as payment, wealth management, financing and investment, the rights and interests violations of financial consumers have become increasingly prominent. Effectively protecting the rights and interests of financial consumers has important practical significance and far-reaching historic significance for resolving financial business disputes, eliminating potential financial risks and maintaining financial stability. This article takes Pingliang City as an example, conducts an in-depth investigation and analysis of the current situation of financial consumers’ rights and interests protection in underdeveloped areas and puts forward some suggestions on how to effectively protect the rights and interests of financial consumers.