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针对近年来消费者投诉及举报的案件情况,结合央视“3·15”晚会关于电信消费纠纷方面的报道,从2014年4月开始,内蒙古自治区工商局抽调执法骨干组成专案组,对自治区内电信行业的竞争状况进行了摸底调查,并对部分投诉进行了初步核查。一、涉嫌违法行为类型和处理为避免选择性执法,我局聘请第三方零点集团北京公司对自治区内的消费者进行了自治区电信行业满意度调查,零点集团北京分公司出具的
In response to consumer complaints and reports of cases in recent years, combined with CCTV “3.15 ” party on telecommunications consumer disputes reported from April 2014 onwards, Inner Mongolia Autonomous Region Industrial and Commercial Bureau of law enforcement cadres drawn task force, the autonomous region The telecommunications industry in the competitive situation conducted a thorough investigation, and some of the complaints were initially verified. I. Types and Handling of Alleged Illegal Behaviors To avoid selective enforcement, the bureau engaged a third-party zero-point group Beijing Company to conduct surveys on the satisfaction of the telecommunications industry in the autonomous region to the consumers in the autonomous region, and issued by the Beijing branch of the Zero Group