“志愿者”是指自愿服务于社会机构,以不求回报、无私无我、牺牲奉献精神展现社会关怀与温馨的群体。博物馆大规模地招募志愿者就是希望在观众与博物馆之间架起一座沟通的桥梁。作为公益性文化场馆,博物馆是一座城市历史文化底蕴的标志,志愿者折射着一座城市的文明程度。志愿者的服务质量,已经成为衡量公益性文化场所管理水平乃至一座城市文明水平的标志。一陕西历史博物馆免费开放前后社招志愿者活动开展情况 “Volunteer ” refers to the voluntary service in social institutions, in return, selflessness and selfless sacrifice dedication to show social care and warmth groups. The large-scale recruitment of volunteers in museums is a bridge between the audience and the museum. As a public cultural venues, the museum is a symbol of the city’s historical and cultural heritage, volunteers reflect the degree of civilization of a city. The service quality of volunteers has become a measure of the management level of public welfare cultural sites and even the level of urban civilization. A Shaanxi Museum of History before and after the free community agency volunteer activities carried out