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读者是图书馆工作的出发点和归宿,在读者服务工作中实行人性化管理是当前图书馆生存和发展的现实需求。如何把人性化管理运用到图书馆读者服务中则是图书馆工作的重要内容。
Readers are the starting point and end-result of library work. Implementing humane management in the service of readers is the realistic demand of the current library’s survival and development. How to apply the humane management to the library reader service is an important part of the library work.