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近一段时间以来,各厂家都想方设法打造服务品牌。其实,提升服务不仅是厂家的工作,也是经销商和服务商所关心的问题。除了提升服务质量、提高备件保障以外,加大服务网络布局也是不少经销商考虑到的方法。近日,有经销商告诉《商用汽车新闻》记者,他打算成立类似于“司机之家”的维修点。这种服务方式有哪些好处?需要注意哪些问题?本期柠檬茶座邀请了几位卡车经销商,请他们谈谈对“司机之家”的看法。
Recently, all manufacturers have tried every means to create service brand. In fact, upgrading services is not only the work of manufacturers, but also dealers and service providers are concerned about. In addition to improving service quality and improving spare parts support, it is also a method that many dealers consider to increase the service network layout. Recently, a dealer told “Commercial Vehicle News” reporter, he intends to set up similar to “Driver’s House ” maintenance point. What are the benefits of this service? What issues need to be aware of? This issue of Lemongrass invited several truck dealers, asking them to talk about “Driver’s House ” view.