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目的:分析小包装中药饮片处方调配中产生差错的类型及原因,采取相应措施,减少差错率,提高服务质量。方法:记录药品差错事件,分类分析差错概率,针对不同差错,采取切实可行的预防和整改措施。结果与结论:针对差错,规范调配,加强管理可有效减少差错。
OBJECTIVE: To analyze the types and causes of errors in the formulation of prescriptions for small packs of Chinese medicine and to take corresponding measures to reduce the error rate and improve service quality. Methods: Record the error events of drugs, classify the error probability by classification, and take practical measures for prevention and rectification according to different errors. Results and Conclusion: For errors, standardize deployment and strengthen management can effectively reduce errors.