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组织变革涉及到三个层面的主体,即公司、团队或部门、个人。丽嘉卡尔顿酒店的组织变革发生在团队这个重要主体中,那么,这里的团队管理在开始是如何给公司造成混乱与麻烦,继而又如何从混乱走向和谐、成功的呢?对“保持现状”忍无可忍丽嘉卡尔顿酒店是全球知名的豪华酒店集团,在世界拥有30余家高档酒店,以优质的服务著称于世,著名的美孚石油公司也将其作为提供温馨服务的榜样。丽嘉卡尔顿酒店的经营理念是:用持续创新来保证“卓越服务”承诺的实现和提升。于是有一天,公司又因为创新
Organizational change involves three levels of the main body, that is, companies, teams or departments, individuals. Organizational change at Cargill Ritz-Carlton takes place in this important body of the team, so how does team-based management here cause confusion and hassle to the company in the beginning and then how to move from chaos to harmony and success? “Tolerable Carlton Hotel is a world-renowned luxury hotel group in the world with more than 30 upscale hotels, renowned for its quality service, the famous Mobil Oil also serves as a model to provide warm service. Carina Carlton's business philosophy is: with continuous innovation to ensure ”excellent service " commitment to achieve and enhance. So one day, the company because of innovation