高校图书馆服务质量的评价一直被研究者关注,其中最基础的研究是高校图书馆的用户感知有用性的研究。通过广泛阅读国外对信息服务产业中用户感知有用性研究的文献,应用差距理论,通过实证分析将影响用户感知有用性的因素提取出来,并结合中国高校图书馆具体情况,提出提高高校图书馆有用性的建议。 The evaluation of the service quality of the university library has always been the concern of researchers. The most basic research among them is the study of the user perception of the usefulness of the university library. Through extensive reading of the foreign literature on the perceived usefulness of users in the information service industry, this paper extracts the factors that affect the perceived usefulness of users through the empirical analysis using the theory of gap and puts forward some suggestions to improve the usefulness of the university library Sexual advice.