编者按:改革开放以来,我国的政治、经济、文化等各方面都发生了深刻变化,国家综合国力增强,人民的物质文化生活水平大幅提高。但是随着体制改革相伴而来的是国家政策的调整、竞争的日益加剧、工作和生活节奏的不断加快以及社会冲突的增多。人们所承受的精神和心理压力越来越大,迫切需要一种快捷有效的沟通交 Editor’s note: Since the reform and opening up, profound changes have taken place in all aspects of our country’s politics, economy and culture. The comprehensive national strength of the country has been enhanced and the people’s material and cultural living standards have risen sharply. However, accompanying the reform of the system are the adjustment of national policies, the increasing competition, the accelerating pace of work and life, and the increase of social conflicts. People are under increasing mental and psychological pressure and there is an urgent need for a quick and effective communication