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小家电市场潜力大售后服务仍需完善据尚普咨询发布的《2013-2017年中国小家电行业分析及投资前景预测报告》显示,目前中国的小家电行业正处于快速成长期,市场潜力无限。高利润比较吸引跟多的企业进入该行业,未来行业竞争也会日趋激烈,而在产品差异化不明显的情况下,售后服务的好坏将成为商家拓展市场份额、提高消费者忠诚度的关键。
Small home appliance market potential after-sales service still needs improvement According to Shang Pu consulting released “2013-2017 China Small Appliance Industry Analysis and Investment Forecast Report” shows that at present China’s small home appliance industry is in a rapid growth period, the market has unlimited potential. High profits attract more companies to enter the industry, the future competition in the industry will become increasingly fierce, and in the case of product differentiation is not obvious, the quality of after-sales service will become the business to expand market share and increase consumer loyalty key .