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基于服务业的发展需要,有些企业在预算约束下进行了服务业服务质量的提升。服务业的服务质量提升是服务企业进一步发展的必然需要,是逐渐适应消费者日渐增长的服务需求的必然需要,是服务企业的根基。酒店是服务类产业的重要组成部分,现在酒店数量的增加导致提升酒店服务质量成立必然趋势。本文主要结合笔者的在上海临港漕河泾企业服务有限公司的工作经历分析了在预算约束下提升服务业服务质量的具体措施,以期通过总结促进我公司更好的发展。
Based on the development needs of the service industry, some enterprises carried out the service quality improvement in the service industry under budget constraints. The improvement of service quality in service industry is an inevitable requirement for further development of service enterprises, an inevitable requirement for gradually adapting to the growing demand of service consumers and the foundation of service enterprises. Hotel is an important part of the service industry, and now the increase in the number of hotels led to enhance the quality of hotel services set an inevitable trend. Based on the author ’s working experience in Shanghai Lingang Caohejing Enterprise Service Co., Ltd., This paper analyzes the specific measures to improve service quality in the service industry under budget constraints with a view to promoting the better development of our company.