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阐述了传统参考咨询工作的状况与局限性,提出几点适应新形势下图书馆参考咨询知识服务模式的建议,以期满足新环境下图书馆用户的需求。
Describes the situation and limitations of the traditional reference work, and puts forward some suggestions to adapt to the service mode of reference services in the new situation, in order to meet the needs of library users in the new environment.