作为一个领导者,在其日常职务范围内,检查工作、处理问题,难免要对下属的失误乃至错误进行批评。忠言逆耳,批评往往带来误会、敌对甚至冲突。要使下属能够察纳雅言,除了批评的内容要中肯外,批评者还必须具备高度的技巧。 批评的动机要纯正。批评必须是善意的和建设性的,不是存心找碴子、挑毛病、泄私愤。在进言之前,要确定自己的言行有助于对方,而且的确能发挥实际的 As a leader, it is inevitable to criticize subordinates’ mistakes and even mistakes in their routine duties, checking work and handling problems. Loyalty advice and criticism often lead to misunderstanding, hostility or even conflict. In order to enable subordinates to be able to speak of Jana, critics must also possess a high degree of skill in addition to being content with criticism. The motive of criticism should be pure. Criticism must be goodwill and constructive. It is not a matter of caring for typos, picking up wrongdoings and venting anger. Before going on, make sure that your words and deeds help each other and that you can actually