不法分子通过电话形式进行诈骗的活动又开始出现,甚至有人冒充运营商,利用“客服电话”催缴话费的形式骗取钱财。消费者如果重听、转人工台或者回拨,都可能造成话费损失或银行账户泄密。“他们的号码其实和客服电话并不一样,其号码都有前缀或后缀。”专家提醒,通讯公司对于电话欠费,通常在客户 Criminals through fraudulent activities started to appear again, and some even pretended to be carriers, using “customer service calls” to collect money in the form of calls. Consumers if re-listen, turn to the station or call back, may result in loss of calls or bank accounts leaked. “Their numbers are actually different from customer service calls, and their numbers have prefixes or suffixes. ” Experts advise that telecommunications companies arrears over the phone, usually on the customer’s behalf